Shopping Cart

CALL US ON 040-202 603

INFO@ENOLLA.EU

LOGIN   |   MY ACCOUNT   |   WISHLIST

Privacy Policy

Protection of personal data

Enolla.eu ( Trunk d.o.o., Dunajska cesta 229,1000 Ljubljana) – we respect and pay great attention to the protection of your personal data. The following is information for what your personal data is used for, what personal data we process for what purposes we use, to whom we provide it, and what your rights are.

Trunk d.o.o. can only transmit data to the contracted data processor. We will thus entrust the address of the GLS, DPD and post office Slovenia with the user’s first and last name, delivery address, telephone number and your e-mail address.

What are your personal data used for and what personal data do we process?

If you use our services, we collect different types of information, such as your contact details, username and password. We follow what products you view in our online store, through which devices and which of our offers forwarded via email were interested to you. On this basis, we produce additional information in order to provide you with offers of your request and to further improve our online store and services in the future.

Each user is assigned a meeting cookie at the start of the visit to identify and monitor the shopping cart. Trunk, d.o.o. may also store other cookies on the user’s computer, such as the user’s identification number in encrypted form (to identify the user at the next visit) and Google Analytics cookies (website visit analysis). Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, and persistent cookies are stored on the visitor’s computer for 2 years, then become inactive.

We collect the following data:

  • IP address
  • first and last name
  • address of residence or stay and address for delivery
  • phone number
  • e-mail address
  • time and date of registration
  • archive of communication with the online store
  • Cookies

If you are registered with us, we use your information to manage your account and provide related functionality.

Using your e-mail address:

The above information is processed for marketing purposes to send e-news to the person who gave its consent. This consent shall be given for a fixed period of 2 years. The person issuing this consent confirms that the administrator will process the above personal data during the period of consent.

You can withdraw your consent at any time by e-mailing us via e-mail to info@Enolla.eu to send us a check-out from receiving newsletters or to provide us with this in writing at Enolla, Dunajska cesta 229, 1000 Ljubljana.

If you make a purchase with us or are a visitor to our website we use your information to process your order, protect our legal claims and comply with our legal obligations and use them for purposes such as:

  • For the creation of price quotations and bills of ordered products or services acquired through the website.
  • To keep records of customers.
  • For the delivery of the required products or services.
  • To inform you of what’s new in the company’s offer and Enolla.eu
  • To send newsletters (if you signed up to receive newsletters)
  • For statistical and marketing analysis or research about users of the website in order to improve the supply of products (using analytical tools)

Buy without registration

In the event that the user performs the order as an unregistered user, Trunk, d.o.o. will use the entered data to process the order awarded. In accordance with Article 86 of the Treaty on the European Union, Trunk, d.o.o. as a taxable person must submit a report to the European Court of First And Article 11 of the VAT shall ensure the retention of invoices relating to supplies of goods or services in the territory of Slovenia for at least 10 years after the end of the year to which the invoices relate – and thus also keep the information on the invoice.

User Registration

In the online store Enolla.eu individual can log on as a registered user. The content of the online store is also accessible to anonymous unregistered users. Registered users provide the required information during the registration process: first name, surname, postal address, e-mail address, telephone number. Each registered user gets their own user name and password, which is secret. The user is obliged to ensure that he/she will manage his username and password exclusively by himself or by his/her username. authorised person. Each user is independently responsible for the content they enter on Enolla.eu.

Subscribe to Newsletter

Users can sign up for newsletters that trunk, d.o.o. can inform them about the latest updates on the offer online and outlets, action offers, events, games awards and other promotions until cancellation. To register for e-news Enolla, d.o.o. collects the following information: e-mail address, gender, in case the user logs in as a registered member, as well as first and last name, address and telephone number.

Login to SMS news

Users can sign up for SMS news, which trunk, d.o.o. can inform them about the new online and sales sites, action offers, events, games awards and other promotions until cancellation. To log on to SMS news, Trunk, d.o.o. collects the following information: GSM number.

Trunk d.o.o. respects the privacy of users of the Enolla.eu website and undertakes to carefully protect the personal data obtained and not to provide it to a third party without consent, or to use it otherwise than exclusively for the above purposes, except in cases where such information would be requested by a competent national authority, which would have a legal basis for this purpose and in the event that, that there is a suspicion of abuse in the business by the user of the website.

Rights of users under the GDPR general order

Right to rectification of data and right to object.

If you have noticed that the personal information we keep about you is incomplete or incorrect, you have the right to request that it be corrected as soon as possible. should be completed.

On grounds relating to your particular situation, you have the right to object to the processing of personal data based on (e) or (f) Ar ticle 6(1) of REGULATION (EU) 2016/679 and to object to the processing of data for direct marketing purposes. In this case, we will immediately stop working on your data for market activities; in other cases, we will do the same if we do not have legitimate reasons for processing that outweigh your rights or for the enforcement of legal claims.

Right to erasure of personal data

  • you assume that the processing of personal data carried out by us is no longer in accordance with generally binding legal regulations.
  • where processing is no longer necessary in connection with the purpose of collection and processing; when the user withdraws the consent to the processing;
  • You have withdrawn your consent to the processing of personal data, which is data for which your consent is necessary, and we have no other reason to further process it.
Right to data restriction
  • if you contest the accuracy of your personal data,
  • if your personal data is no longer required for the purposes described above and you need it to determine, execute or defend your legal claims,
  • when processing is illegal and as a user you object to deletion and request a restriction of use.
Right to data portability

You have the right to obtain all your personal data that you have entrusted to us and which we process on the basis of your consent and on the basis of the performance of the contract. We may share your personal data with you in a structured, established and machine-readable form.

Right of appeal

You may exercise your right in particular if you assume that we are processing your personal data unjustly or in violation of generally binding legal regulations. You can complain about the processing of data from our site with personal data, addresses, addresses, in writing, to the controller, trunk d.o.o., which you can do by contacting us via info@Enolla.eu.

What are cookies and how do we use cookies?

A cookie is a small text file that is transferred to a user’s computer when they visit a website and usually contains:

  • Name of the server from which the cookie was sent
  • Cookie Lifetime
  • Value – Usually randomly generated unique number

The cookie itself does not contain or collect information. However, if it is read by a server with a Web browser, it can help the website perform more user-friendly services— for example, by remembering previous purchases or user account information. Only the server that sent the cookie can read and use this cookie. On a trusted website, cookies can enrich the user’s experience.

We store cookies from   our websites on your device that allow us to:

  • Track the number of visits to our websites or individual content, generate statistics and reviews, and measure the effectiveness of ads;
  • Display different variants of our websites if we test new functionalities;
  • adapt the content of our web to your needs, e.g. Show items you’ve already searched for and show other offers to your liking on our websites;

We allow cookies to be stored to third parties that can use them:

  • To show personalized offers and tailored ads within advertising and social networks on other websites outside our domain;
  • to connect to social networks like Facebook, including automatic sign-in, providing features like “Like”, showing personalized offers and tailored ads on social media and other websites outside our web.

Website cookies Enolla.eu:

Cookie nameIntentionCookie timeCompany
_ga2 yearsWeb page view statisticsTRUNK d.o.o.
_gid1 dayUser IDTRUNK d.o.o.
cookie_notice_accepted1 monthCookie notice – ReceptionTRUNK d.o.o.
Fr3 monthsCryptedFacebook ID and Browser IDFacebook Inc.

wc_cart_hash_

wc_fragments_

_ga

_gid

_fbp

tk_ai

wordpress_

Google Fonts API

_js_datr

actppresence

_fbc

fbm*

Xs

Wd

Fr

act

datr

c_user

Csm

Sb

Piggy

*_fbm_

Undefined

wistia-video-progress-oegnwrdag1

wistia

WP_DATA_USER_1

__PayPal_storage__

loglevel

wc_cart_created

tk_tc

tk_qs

complianz_policy_id

woocommerce_cart_hash

woocommerce_items_in_cart

__stripe_mid

wp-settings-1

cmplz_marketing

cmplz_stats

_shopify_y

autoptimize_feed

wp_woocommerce_session_683931b025d2bbae17fa78b85da6963a

secure_customer_sig

cmplz_user_data

cmplz_choice

cmplz_id

_gat

Association media

Facebook

Instagram

Google Fonts

CART Association with your online cart.
CATEGORY_INFO Stores category information on the page, allowing the page to be displayed faster.
COMPARE Products that you have in your product comparison list.
CURRENCY Your selected currency.
CUSTOMER Encrypted version of your user ID used in the store.
CUSTOMER_AUTH indicator that provides information about your current logon on the page.
CUSTOMER_INFO Crypted version of the user group to which you belong..
CUSTOMER_SEGMENT_IDS Customer ID segment.
EXTERNAL_NO_CACHE a flag that is indicated whether or not the caching is off.
FRONTEND Session ID on the server.
GUEST-VIEW Allows guests to edit their order.
LAST_CATEGORY The last category you’ve visited.
LAST_PRODUCT Last viewed product.
NEWMESSAGE It is indicated whether a new message has been received.
NO_CACHE Is indicated whether cache usage is allowed.
PERSISTENT_SHOPPING_CART Link to your cart information and view history if you asked the site to do so.
POLL ID polls in which you recently voted.
POLLN Information about the polls you recently voted in.
RECENTLYCOMPARED Products you have recently compared.
STF Product information that you have sent via email to your friends.
STORE Store view and language you have chosen.
USER_ALLOWED_SAVE_COOKIE information that the user allows the use of cookies.
VIEWED_PRODUCT_IDS Products you’ve viewed recently.
WISHLIST The enclosed list of products added to your wish list.
WISHLIST_CNT number of products in your wish list

Internet Explorer provides browsing on the Internet without leaving traces through functionality called “InPrivate”. This is a way to press the Alt key first in the browser. This displays the menu bar and triggers the InPrivate Browsing command on the Tools menu. InPrivate mode can also be turned on by pressing Ctrl+Shift+P.

Google Chrome also allows you to browse the Internet without leaving a trail, and we use the “New Incognito Window” functionality for this purpose. We can also include a new window by pressing “Ctrl +Shift +N”.

With Mozilla Firefox, the “Turn on private browsing” functionality will help us when we call it up in a way that we press the Alt key first. This displays the menu bar and triggers the Include Private Browsing command on the Tools menu. This browsing mode can also be turned on by pressing Ctrl+Shift +P.

Of course, Microsoft Internet Explorer, Google Chrome, and Mozilla Firefox web browsers also allow you to permanently turn off web cookies,  we should be aware that permanently switching off/deleting will lose the ability to maintain our personal settings, login status, information about online purchases made and much more, and that pages will not work properly or you will be deprived of additional opportunities. Websites will load up a little slower for the installation, as the images and all parts of the content will have to load each time from scratch.

To turn off cookies in Internet Explorer, click on the Tools button and select the Privacy tab. Then click on the Advanced button to check the option to disable automatic cookie management and set both values to Block. Confirm the selection by clicking on the OK button.

However, we can delete previously saved cookies by clicking Tools, Delete, and Delete.

We can enable cookies in the Google Chrome web browser by clicking on the Chrome menu icon, selecting Settings, clicking “Show advanced settings” at the bottom of the page, and selecting “Content settings” in the “Privacy” section. Here we select the “Block cookies and other website data” option and click on the “Done” button.

We delete cookies already saved by clicking on the Chrome menu icon, selecting Settings, clicking on “Show advanced settings” and   selecting “Delete browsing history” in the “Privacy” section.

For mozilla firefox web browser, we turn off cookies by clicking on “Firefox” (top right), selecting Options, and clicking on the Privacy tab. Then, in the History section of the Firefox Let:, we select “Use specific history settings” and tick the “Allow pages to create cookies” option. If necessary, we can also include “Always use private browsing.”

We delete previously saved cookies   by   clicking “Firefox” (top right), selecting Options, and clicking on the Privacy tab. Then, in the History section of the Firefox Let:window, we select “Use special settings for   history,” “Show cookies”   and “Remove all”

Your Enolla.

Valid from 05.11.2020

FREE SHIPPING

Free shipping over €80.

EASY RETURNS

Izdelke je možno vrniti v 14 dneh po nakupu.

FAST DELIVERY

Pakete, naročene do 11. ure, odpošljemo še isti dan.

100% SECURE PURCHASE

PayPal / MasterCard / Visa